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📄 Journal Article

A review of machine learning applications in human resource management

February 02, 2021 357 citations 🔒 Closed International Journal of Productivity and Performance Management
357
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4
Authors
86
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Abstract

Purpose This paper reviews 105 Scopus-indexed articles to identify the degree, scope and purposes of machine learning (ML) adoption in the core functions of human resource management (HRM). Design/methodology/approach A semi-systematic approach has been used in this review. It allows for a more detailed analysis of the literature which emerges from multiple disciplines and uses different methods and theoretical frameworks. Since ML research comes from multiple disciplines and consists of several methods, a semi-systematic approach to literature review was considered appropriate. Findings The review suggests that HRM has embraced ML, albeit it is at a nascent stage and is receiving attention largely from technology-oriented researchers. ML applications are strongest in the areas of recruitment and performance management and the use of decision trees and text-mining algorithms for classification dominate all functions of HRM. For complex processes, ML applications are still at an early stage; requiring HR experts and ML specialists to work together. Originality/value Given the current focus of organizations on digitalization, this review contributes significantly to the understanding of the current state of ML integration in HRM. Along with increasing efficiency and effectiveness of HRM functions, ML applications improve employees' experience and facilitate performance in the organizations.

Publication Details
TypeJournal Article
PublishedFebruary 02, 2021
Source International Journal of Productivity and Performance Management
PublisherEmerald Publishing Limited
Volume/Issue Vol. 71 , Issue 5 , pp. 1590-1610
DOI 10.1108/ijppm-08-2020-0427
OpenAlex ID W3126911807
Open AccessClosed Access
Sustainable Development Goals
8 8