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SK

S. Karunes

Computer Science
IIT Delhi
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Most Cited Publications

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Recent Publications

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Quality framework in education through application of interpretive structural modeling
2010 67 citations The TQM Journal
An integrated framework of indices for quality management in education: a faculty perspective
2008 105 citations The TQM Journal
Conceptualizing total quality management in higher education
2004 262 citations The TQM Journal
A SERVQUAL and QFD approach to total quality education
2004 257 citations International Journal of...
Enhancing quality in education: application of quality function deployment – an industry perspective
2003 76 citations International Journal of...

Top Co-Authors

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DB
D.K. Banwet
joint papers
SS
Sangeeta Sahney
joint papers
Profile Information
Research Areas
Quality and Supply Management Customer Service Quality and Loyalty Management and Marketing Education Management Theory and Practice Quality Function Deployment in Product Design
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